Customer Success Intern


DESCRIPTION

The Opportunity

Barsociety is looking to add to our customer success team to enhance the experience for our growing customer base. The customer success team is the engine that drives the engagement of our F&B outlets with our technology. The team also ensures our customer gets the maximum benefits out of our system and builds close relationships

What You Will Learn

You will gain insights of a startup, be able to have first hand experience in app development and learn to work with different F&B stakeholders.  

 

Job Description

You will assist with (but not limited to):

  • On-boarding customers, deploying and providing training for our systems.
  • Marketing Collaterals
  • App usability
  • Handle enquires and requests when users contact you for assistance and communicating issues and bugs to the customer success team leads or the technical team.

Rewards:

  • You will likely make a few friends in the F&B industry in Singapore and gain insights into the operations of some exciting brand names.
  • Company night-outs at some of our partner bars and restaurant.
  • Gain insightful knowledge in the $4bn beverage industry in Singapore
  • First hand experience on app development.
  • Opportunities to visit bars that you have never been before! 

Requirements

  • Be able to commit 3 months or more on a full-time basis.
  • Out-going and have excellent communication skills in order to engage with our customers.
  • Highly motivated and self-driven, with the added ability to think on your feet.
  • Meticulous in the work tasked to you. 
  • Bring your own laptop

ABOUT COMPANY

Barsociety is a young and exciting company specializing in F&B technology. It is founded by a group of highly experienced directors and executives in the industry as well as multinational companies. We connect any social night-lifers to their favourite establishments using a rather cool feature that is unique to us and we are constantly improving our products along with current trends. We also convert mundane operations in our partner F&B outlets into an efficient engine for customer management. Barsociety is on the lookout for hungry individuals who want to be part of the nightlife/entertainment space to join us in the adventure. Individuals who love the nightlife, dance music, knows the latest venues, the latest trends and the hottest playlists. Individuals with ideas to contribute as well as a hunger to learn.

DETAILS

Singapore
Internship
Information Technology
Not disclosed
Diploma
No experience required
Customer Service, Data Entry, logistics
Posted Date: 12 January 2018
Joining Date: 08-Jan-2018